Your emails are blog posts!

January 4, 2010 at 9:28 am | Posted in social media | 6 Comments
Tags: , , , , , , , , , , , , ,

A trove of blog posts may already be yours!

Many of my clients understand that they need to blog. Yet they’re thwarted by two mind blocks:

  1. What will I write about?
  2. How will I find the time?

What they don’t realise is that their blog posts may already be written – in their emails!

Let’s say you make uber-hi-tech vacuum cleaners.

One day, a frantic customer asks how to extract a hamster from the hypohepozappofilter without damaging either.

As a caring, conscientious manufacturer, you (or your tech person) take the time to write and send clear instructions to resolve this problem.

Six months later, you’re about to clean out your email Sent Folder.

DON’T TOUCH THAT FILE!

Your hamster extraction email needs only a brief ‘top and tail’ edit to become a blog post.

And while this problem may not be common, anyone who does suffer it in future will be mighty grateful the answer is already online.

They can search your blog and fix their issue, without the hassle and embarrassment of contacting you.

And you don’t have to waste time considering the situation and writing the solution all over again.

If you don’t keep an email Sent Folder, start today.

If you do, cast your eye over it.

I’ll bet London to a brick you and your staff have written heaps of content that’s begging to be posted on your blog.

I’m not fond of the word ‘leverage’.

But when it means wringing the last atom of utility from a piece of work you’ve already done by reusing it in elegant new ways, I’m a fan!

🙂

Brought to you by The Feisty Empire.

Pic by Meanest Indian.

Turn forums into temples

December 29, 2009 at 11:13 am | Posted in social media | Leave a comment
Tags: , , , , , , , , , ,

Photo by David Paul Ohmer

When searching online for the names of your organisation, products or services, keep a sharp eye out for forums. 

This is where people gather to praise, study, discuss or revile what you do. 

Often, you’ll see requests for help or information which the forum’s current participants can’t fulfil. 

According to Groundswell, if you provide a forum with free tips on how to solve outstanding problems with your goods, users will worship your brand and spread the word. 

You can do this task yourself, or delegate it to a product-savvy eager beaver in your organisation as a special assignment. 

The results may pleasantly surprise you.

Business Blogs


Entries and comments feeds.